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The Top 10 Metrics For Call Tracking

With billions of calls on the horizon for consumer-facing businesses in the next few years, making sense of the data coming from these interactions will be vital. This is where call tracking comes in.

Recent Stories

3 mins

Anne de Kerckhove: How I Maintain Balance In Business

Ahead of her appearance at France Digitale our CEO, Anne de Kerckhove, shares her thoughts on growing a business with multiple teams in different countries and striking a balance despite geographical distance. Anne will be speaking in more detail about… Read More

2 mins

How To Set Up Call Tracking In Google Adwords

Call tracking in Google AdWords is a match made in heaven, to achieve peak tracking prowess the first thing you need is a Google AdWords account and a few planned campaigns. AdWords call tracking shows how many users called your brand via… Read More

2 mins

The Top 10 Metrics For Call Tracking

In this data-driven world, it can be hard to manage the large amounts of customer data streaming in and out of your enterprise. Marketers that bunch call data in with clicks are sorely missing out on a lucrative measurement. According… Read More

3 mins

7 Ways To Have An Impactful Conversation With Your Consumers

These days, consumers arrive from an array of digital channels during the path-to-purchase journey, but more often than not there is a moment when human interaction is necessary, especially when something goes toes up or for larger purchases such as… Read More

2 mins

Freespee’s AB Tasty Integration: Get More Insights Into Your Call Data

If a better understanding of your core audience is the goal, then testing all possible options to make a website user-friendly and improve conversions is a great first step to take. Leading conversion rate platform AB Tasty is very good… Read More

Platform

2 mins

How To Set Up Call Tracking In Google Adwords

Call tracking in Google AdWords is a match made in heaven, to achieve peak tracking prowess the first thing you need is a Google AdWords account and a few planned campaigns. AdWords call tracking shows how many users called your brand via… Read More

2 mins

Hackathon: The Popularity And Impact Of This Tech Community Builder

“Some of our most-loved products started at hackathons.”

4 mins

Anne de Kerckhove: Freespee's new CEO joins us on International Women's Day

“I have a confession to make: I am a tech start up addict.”

View all Platform articles

Conversations

3 mins

Anne de Kerckhove: How I Maintain Balance In Business

Ahead of her appearance at France Digitale our CEO, Anne de Kerckhove, shares her thoughts on growing a business with multiple teams in different countries and striking a balance despite geographical distance. Anne will be speaking in more detail about… Read More

4 mins

The Future Of Marketplaces: Vik Barodia, eBay/Gumtree

Vik Barodia has been Head of Motors at eBay/Gumtree for close to three years, with this position he has garnered a front row seat to the current digital revolution hitting both marketplaces and the automotive industry. We had a few questions… Read More

5 mins

An Interview With The Brains Behind Our Product And Operations At Freespee

Product, engineering and operations are our backbone; these teams have helped propel Freespee into a front-running position within the conversational commerce arena. The last few weeks has seen the introduction of new faces and features to our community and platform…. Read More

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News

3 mins

7 Ways To Have An Impactful Conversation With Your Consumers

These days, consumers arrive from an array of digital channels during the path-to-purchase journey, but more often than not there is a moment when human interaction is necessary, especially when something goes toes up or for larger purchases such as… Read More

4 mins

How Workflows Improve The Consumer Experience

“Whatever we do must be in accord with human nature. We cannot drive people; we must direct their development,” – Henry Gantt. The idea of workflows has been around for decades and presently pops up everywhere in commerce. Henry Gantt,… Read More

4 mins

What We Learned About Feedback From Online Marketplaces

These days feedback goes beyond the online marketplace and is prevalent in most consumer-based businesses. Its evolved from a single channel to multiple forms, including SMS which has become a leading source of survey, making it even easier to gather relevant data for customer management.

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