2 mins

Freespee’s AB Tasty Integration: Get More Insights Into Your Call Data

If a better understanding of your core audience is the goal, then testing all possible options to make... Read More

2 mins

Freespee’s AB Tasty Integration: Get More Insights Into Your Call Data

If a better understanding of your core audience is the goal, then testing all possible options to make… Read More

4 mins

How Workflows Improve The Consumer Experience

“Whatever we do must be in accord with human nature. We cannot drive people; we must direct their… Read More

2 mins

Do We Really Want To Talk To Robots: Event Round Up

Freespee’s event; “Do we really want to talk to robots?” was a resounding success. An array of topics… Read More

2 mins

The Meghan Markle Effect: Luxury Brand’s Call Volume Skyrockets

The Royal Wedding of Meghan Markle and Prince Harry last weekend may have cost over £30 million but… Read More

4 mins

The Future Of Marketplaces: Vik Barodia, eBay/Gumtree

Vik Barodia has been Head of Motors at eBay/Gumtree for close to three years, with this position he… Read More

2 mins

Hackathon: The Popularity And Impact Of This Tech Community Builder

“Some of our most-loved products started at hackathons.”

4 mins

Anne de Kerckhove: Freespee’s new CEO joins us on International Women’s Day

“I have a confession to make: I am a tech start up addict.”

3 mins

A Few Integrations Aimed At Improving Customer Relationships

Meeting customer expectations during a purchase journey now require segmenting and analysing a large pool of data to… Read More

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4 mins

The Future Of Marketplaces: Vik Barodia, eBay/Gumtree

Vik Barodia has been Head of Motors at eBay/Gumtree for close to three years, with this position he… Read More

5 mins

An Interview With The Brains Behind Our Product And Operations At Freespee

Product, engineering and operations are our backbone; these teams have helped propel Freespee into a front-running position within… Read More

3 mins

An Enlightening Interview with Freespee’s CTO Niklas Malmgren

“It took three years behind the wheel of a taxi to realise I wanted a career in tech.”

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4 mins

How Workflows Improve The Consumer Experience

“Whatever we do must be in accord with human nature. We cannot drive people; we must direct their… Read More

4 mins

What We Learned About Feedback From Online Marketplaces

These days feedback goes beyond the online marketplace and is prevalent in most consumer-based businesses. Its evolved from a single channel to multiple forms, including SMS which has become a leading source of survey, making it even easier to gather relevant data for customer management.

2 mins

Why Buyer And Seller Trust Is A Vital E-Commerce Metric

Success for these centres of e-commerce means a keen awareness of metrics beyond the monetary, but more in the operational structure and how it creates an environment of mutual benefit for brand, buyers, and sellers.

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