4 mins

What We Learned About Feedback From Online Marketplaces

These days feedback goes beyond the online marketplace and is prevalent in most consumer-based businesses. Its evolved from a single channel to multiple forms, including SMS which has become a leading source of survey, making it even easier to gather relevant data for customer management.

4 mins

What We Learned About Feedback From Online Marketplaces

These days feedback goes beyond the online marketplace and is prevalent in most consumer-based businesses. Its evolved from a single channel to multiple forms, including SMS which has become a leading source of survey, making it even easier to gather relevant data for customer management.

3 mins

“Do people really want to speak to robots?” A Conversation With Carl Holmquist, Co-Founder & Chief Strategy Officer

We sat down with Carl to discuss whether AI can really benefit customer experience, how to build a tech business and the future of Freespee.

2 mins

Why Buyer And Seller Trust Is A Vital E-Commerce Metric

Success for these centres of e-commerce means a keen awareness of metrics beyond the monetary, but more in the operational structure and how it creates an environment of mutual benefit for brand, buyers, and sellers.

3 mins

Press Release: Freespee Appoints New CEO And CFO

New appointments serve as part of wider on-going global business strategy and development

3 mins

How To Optimise The Most Vital Stage In The Purchase Journey

“After that point is a crucial time, because this is an opportunity for brands to enact a whole new line of communication and reassurance with a consumer, this is the moment to create a brand ambassador.”

2 mins

Hackathon: The Popularity And Impact Of This Tech Community Builder

“Some of our most-loved products started at hackathons.”

4 mins

Anne de Kerckhove: Freespee’s new CEO joins us on International Women’s Day

“I have a confession to make: I am a tech start up addict.”

3 mins

A Few Integrations Aimed At Improving Customer Relationships

Meeting customer expectations during a purchase journey now require segmenting and analysing a large pool of data to… Read More

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2 mins

Women in STEM: Catching Up With Front End Developer Lisa Hjärpe

There is still significant headway to be made when it comes to women participating in the STEM space,… Read More

3 mins

Women in STEM: Interview With Cloud Operations Engineer Alaa Rahimi

Freespee: Hi Alaa! So tell us more about what you do for Freespee? Alaa: Hi. In this position, I… Read More

3 mins

Q&A With Alice Lamy: Freespee’s Resident Data Analyst

Data analysis is defined as a process of inspecting, cleansing, transforming, and modelling data with the goal of… Read More

View all Conversations Articles
2 mins

Why Buyer And Seller Trust Is A Vital E-Commerce Metric

Success for these centres of e-commerce means a keen awareness of metrics beyond the monetary, but more in the operational structure and how it creates an environment of mutual benefit for brand, buyers, and sellers.

3 mins

Press Release: Freespee Appoints New CEO And CFO

New appointments serve as part of wider on-going global business strategy and development

3 mins

How To Optimise The Most Vital Stage In The Purchase Journey

“After that point is a crucial time, because this is an opportunity for brands to enact a whole new line of communication and reassurance with a consumer, this is the moment to create a brand ambassador.”

View all News Articles