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| 2 mins

Conversational commerce – Do the figures back it up..


4 November 2016, Freespee

Can your brand become a conversation brand
Do the usage figures or general expectations of consumers stack up against Conversational Commerce. Is this all hot air or are we onto something here….
Let’s do it.
Big facts for marketers who like numbers

SMS

App messenger

Chat bots

Calls

The conversation is becoming more integrated and a seamless part of our lives
The way we interact with brands has forever changed since the smartphone and with the growing usage of mobile messaging applications and an entire generation of mobile-native consumers who are comfortable and fluent with messaging as an interaction. Text and voice interactions with brands are only going to grow and expand across interfaces that will be expected to either be served by a human or an AI that is nearly indistinguishable from a human.
Our vision is to place marketers at the centre of every customer conversation and give them the power to improve experiences on a global scale.

Your customers want to talk

Freespee makes it faster and easier for customers to talk to sales agents.

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