Category: Featured

3 mins

Want To Recover 81% Of Lost Sales Opportunities? We Know How.

Missed calls are missed sales opportunities, stop hurting your bottom line by not reengaging.

4 mins

What We Learned About Feedback From Online Marketplaces

These days feedback goes beyond the online marketplace and is prevalent in most consumer-based businesses. Its evolved from a single channel to multiple forms, including SMS which has become a leading source of survey, making it even easier to gather relevant data for customer management.

3 mins

“Do people really want to speak to robots?” A Conversation With Carl Holmquist, Co-Founder & Chief Strategy Officer

We sat down with Carl to discuss whether AI can really benefit customer experience, how to build a tech business and the future of Freespee.