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Tag: digital

3 mins

IoT And Call Centers: The Current State Of Customer Interaction

Now call centers are called contact centers and agents are tackling more data than ever before. We can partly blame this phenomenon on IoT, (Internet of Things). What is Internet of Things? The ubiquitous IoT means a network of physical… Read More

3 mins

A Brief Look At Blockchain Tech And The Online Marketplace

Oxford University, the esteemed British institution which has been in existence for over nine hundred years – now has a blockchain course. You know you’ve made it when Oxford takes notice. Bitcoin’s distributed ledger system has arguably become a standout… Read More

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