FREESPEE DATA SHEETS
Freespee Call Broadcasting
Increase call pick up rates with Call Broadcasting.
Ensure a team member is always available and maximise sales opportunities
Ensure a team member is always available and maximise sales opportunities
FREESPEE DATA SHEETS: call broadcasting
Broadcast incoming calls to a group of agents simultaneously to increase pick up rates.
- Reduce the number of missed and abandoned calls.
- Incentivise sales by ensuring all team members receive the incoming call at the same time.
- Improve the call experience of your customers without having to change the setup of your telephone system.
FREESPEE DATA SHEETS: call broadcasting
Why choose Freespee Call Broadcasting?
- Route callers to the right agent based on their online journey
- Prioritise high-value callers in real-time before the call connects to the agent, to give them the very best service and to maximise revenue
- Improve sales acceleration and avoid customer frustration at busy times for your call centre agents