Create stronger relationships with your customers by influencing every phone call and text message through your desktop web, mobile web and App.
The Freespee experience cloud enables you to have visibility and control over your conversation channels. Manage, personalise and optimise the communication experience of every customer through automated communications and actions.
Solutions that are designed to delight every customer. Make your conversational channels more engaging and customer focused by taking control of the experience.
Deliver automated communications to your customers to improve their experiences.
Prioritise specific customer profiles to ensure you never loose your high value audiences
Empower your customers to schedule their calls when it's convenient to talk
Deliver automated communications to your sales agents with buyer insights to increase sales.
Route calls to multiple agents ensuring your calls are answered and you never lose customers.
Improve staff knowledge, awareness and call back intelligence
Deliver impactful automated messages containing data driven personalisation.
Improve customer experiences through predicitve call routing
Protect your customers from fraud and identity theft
Next steps: Data management
Tap into these conversational channels to reach your customers and staff with messages, automation and insights to challenge and improve customer experiences.