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This is what Carl
has in mind.

Meet our Founder, Carl Holmquist.

“A decade ago, my influencer was a friend, a family member. Now, influencers are more prolific. With less loyalty, the expectations from consumers increase. We’re never more than a click away from buying from someone else.

We need to help brands respond to that behavioural change by offering communication experiences that match the expectations of consumers tomorrow, not yesterday.”

How does it work?

A visitor enters your website or app

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Prospect

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Unhappy
Customer

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Happy
Customer

The visitor clicks on the Freespee Phone CTA in your web or app.

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Segment

Create dynamic visitor lists to target callers based on their digital context.
 

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Route

Route calls directly to internal teams based on segment criteria, removing the IVR.

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Respond

Answer calls within our desktop app, your third party contact center or telephony solution.

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Message

After the call, send personalised SMS and email messaging to customers and internal teams.

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Analyze

Monitor visitor conversation data and feed it into your sales and marketing stack.

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Happy
Customer

From prospect to customer Freespee helps protect your brand experience by improving the way you manage customer relationships.

Your customers want to talk

Freespee makes it faster and easier for customers to talk to sales agents.