“A decade ago, my influencer was a friend, a family member. Now, influencers are more prolific. With less loyalty, the expectations from consumers increase. We’re never more than a click away from buying from someone else.
We need to help brands respond to that behavioural change by offering communication experiences that match the expectations of consumers tomorrow, not yesterday.”
How does it work?
A visitor enters your website or app
The visitor clicks on the Freespee Phone CTA in your web or app.
Create dynamic visitor lists to target callers based on their digital context.
Route calls directly to internal teams based on segment criteria, removing the IVR.
Answer calls within our desktop app, your third party contact center or telephony solution.
Monitor visitor conversation data and feed it into your sales and marketing stack.
From prospect to customer Freespee helps protect your brand experience by improving the way you manage customer relationships.