Ensure all leads are followed up and achieve a 360° customer view by removing data siloes
ENSURE ALL LEADS ARE FOLLOWED UP | FREESPEE CALLBACK MANAGER
20% of customer calls are missed every month. Give your customers a second chance to buy from you
Missed calls can have a quantifiable impact across your company's day-to-day business, reducing sales revenue, customer satisfaction and brand appreciation. Freespee Callback Manager gives you full visibility and control over inbound lead management.
Automatically follow up all missed opportunities with personalised messaging that makes an impact.
Help sales prioritise high-value leads by providing contextual information about the opportunity.
Increase conversion opportunities by engaging prospects through better conversations.
ENSURE ALL LEADS ARE FOLLOWED UP | FREESPEE CALLBACK MANAGER
Personalise every interaction with your customers
Maintain the flow of communication between you and the customer by sending personalised messages when agents are busy or after business hours. Proactively invite missed prospects to re-engage. Complete the buying experience by sending a thank you message to show you value their purchase.
ENSURE ALL LEADS ARE FOLLOWED UP | FREESPEE INTEGRATIONS
Sync data between the silos in your business
Sending buying signals from calling visitors to your marketing tools. See a 360° closed-loop view of the customer journey across all your systems. Achieve 100% marketing attribution accuracy.
Now that you know how to ensure all leads are followed up with using Freespee Callback Manager and Freespee Integrations, learn how to close the loop, so you can connect every interaction a customer has with your brand to the revenue they provide.
