Freespee Sales Acceleration Suite
Address revenue gaps throughout your customer's journey
Freespee Sales Acceleration Suite turns website visitors into engaged leads with a set of advanced lead management tools to increase conversion and ROI.
Freespee ONFreespee OFF
Optimise Marketing Campaigns
- Identify the campaigns that drive website visits and high-quality leads.
- Gain accurate insights into your buyer personas and adjust marketing messaging accordingly.
- Optimise marketing investment based on campaign performance.
Improve lead generation
- Increase the volume of high-quality callers.
- Improve calling experience and reduce friction.
- During peak times, let buyers schedule a callback instead of risking losing their call.
Route calls intelligently
- Create different call routing workflows based on the caller's digital context.
- Identify and prioritise high-value leads.
- Reduce abandonment and improve customer experience by quickly connecting callers to the right agents.
- Gain visibility over all missed opportunities.
- Automate lead follow-up and improve the buying experience.
- Move from cold-calling to easy re-engagement by giving agents the insights on the missed opportunity.
Prepare agents to sell
- Show agents the caller's online journey activity before the call is answered.
- Enable more targeted, efficient sales conversations.
- Deliver better customer experience keeping conversations focused and on point.
Ensure all leads are followed up
- Create seamless communication experiences from marketing campaigns to web pages and phone calls.
- Tailor experiences for each customer based on their position in the sales process and the segment they are associated with.
- Show customers you value them by sending personalised messages after interactions with your brand.
Close the loop
- Accurately attribute leads to revenue by mapping the entire customer journey.
- Assign expected value to missed opportunities based on historical data.
- See which campaigns are driving revenue and which products are performing best.
- Deliver the level of experience your customers want.
- Proactively invite customers to rate their experience after every touchpoint.
- Immediately react to unhappy customers. Show you value their opinion and turn them into happy customers.