Without understanding the caller’s digital context, you cannot route calls on cart content, geolocation or pages visited to provide the experience consumers expect.
Use contextual data to segment your audience, then set up workflows to route and assign calls in real-time based on segment criteria.
Who is Contextual Routing for?
Who is the customer?
Your customers want to talk
Freespee makes it faster and easier for customers to talk to sales agents.Talk to sales