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Personalised Messaging

No follow up post-call

You probably already send cart abandonment notifications and feedback emails after successful bookings, but there’s radio silence for customers post-call. Is this because you want to, or because your technology stack doesn’t allow you to?

Solve this with Freespee

Set-up predefined workflows that send automated, tailored messaging to reinforce your brand’s commitment to delivering excellent experiences.


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Choose the best channel for each communication – in-app, in browser, SMS or email.
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Include Calls-To-Action in messaging, offering the option to request a callback or sign up to your newsletter, to recover missed sales opportunities.
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Using the Freespee API, trigger SMS to manage booking notification, set-up booking reminders and more.
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Automate the collection of customer feedback after each conversation has ended.


  • Phone CTA
  • Workflows
  • Platform API

Who is Personalised Messaging for?

Customer Type

Who is the customer?

Retail Network
Contact Center

Your customers want to talk

Freespee makes it faster and easier for customers to talk to sales agents.

Talk to sales