UNLEASH
CX
Discover More. Act Faster. Transform and Perform.
Unleash CX is gathering the best and brightest minds in Customer Experience to explore where buying experiences are headed.
Challenges in 2020
There is a fundamental shift in how people interact with each other and with the brands they buy from. Coronavirus has transformed society, industries, and people. This impact has changed commerce in a deep and powerful way. All industries must adapt to these dramatic changes in customer needs and behaviors quickly to survive.
Opportunities in 2020
Transformation initiatives are accelerating. Actionable insight is needed now more than ever to deliver seamless experiences that convert.
Learn From Multiple Industries
Elise Cuthbertson
Sr Customer Success Manager
& Customer Experience
Contentsquare
Pierre Harand
Partner
55
Alex Ozguler
Sr Digital Communication Project Manager
Toyota France
Alice Scazzoli
Offline Media Specialist
Costa Crociere
- Meet the people leading transformation of customer journeys in their industries.
- Harvest critical insights from business leaders, hands-on practitioners, and expert advisers.
- See what other firms are learning as they discover, act, and transform.