B2Helpful
B2Excited
B2Human
Why conversational selling in a digital world is fundamental to your business.
Buying is an emotional activity, especially when it comes to big ticket goods and services that require research and consideration.
Think cars, luxury goods, real estate and more; emotional buying needs personal interactions.
We call it B2Human.
The Freespee platform connects millions of interactions and data points across your customer channels – website, voice, messaging, in-store, email, video and more. This creates a single view of your customers’ journey.
We bring brands and buyers together in conversations that incorporate their online journey directly to interactions across multiple channels into a single seamless human conversation.
Central to all of this is our ability to incorporate a human touch across multiple channels.
We orchestrate buying journeys for marketplaces and brands so they sell more, sell faster, attribute marketing spend and recapture lost leads.
This simple but powerful connection between online research and contextual human conversation creates amazing brand experiences.
So what could this mean for you?
Buying has forever changed.
Use our Ultimate Guide to Conversational Buying 2021 to find out how.
Why is it crucial for the buyer journey to become more conversational?
While customers choose to use digital more and more, they also want a human conversation
Our platform enables your customers to have the conversational journey and buying experience they want and need.
It’s seamless. It’s quick. And it’s easy.
And for your consumers, you will offer an outstanding customer experience.
